FAQs 

General Questions

Yes. All medicinal cannabis products require a valid prescription from a registered medical practitioner. We cannot dispense any prescription medication without an authorized prescription .

No. You must have a valid prescription and be an eligible patient. We recommend contacting us or your doctor before visiting to ensure you have the correct documentation.

Australian doctors may prescribe medicinal cannabis for a range of conditions where conventional treatments have been ineffective, including:

  • Chronic pain

  • Anxiety disorders

  • Insomnia

  • Chemotherapy-induced nausea and vomiting

  • Epilepsy and seizure disorders

  • Multiple sclerosis spasticity

  • Palliative care symptoms

Eligibility is determined by your doctor on a case-by-case basis .

Products & Dispensing

Store all medicinal cannabis products:

  • In a cool, dry place away from direct sunlight

  • Out of reach of children and pets

  • In their original packaging with label intact

  • At room temperature unless otherwise specified

Some products may require refrigeration – check the label or ask our staff .

CBD (Cannabidiol) THC (Tetrahydrocannabinol)
Psychoactive No Yes
Common uses Anxiety, inflammation, epilepsy Pain, insomnia, appetite stimulation
Legal status Schedule 4 (prescription only) Schedule 8 (controlled drug)
Driving impact Generally safe May cause positive roadside drug test

Auscare Store offers a range of TGA-approved and approved unapproved products, including:

  • Oils and tinctures (CBD, THC, or balanced formulations) – most common (80% of prescriptions)

  • Capsules – precise dosing options

  • Dried flower – for vaporisation (smoking is not supported by the TGA)

  • Oral sprays – fast absorption

  • Topicals – creams and balms for localised relief

Product availability depends on your prescription and current stock .

Pricing & Payments

  • Bank transfer / Direct deposit

  • Paypal (friends and family)

  • Crypto

Some private health insurers may offer rebates for consultations, but medicinal cannabis products themselves are not typically covered. Check with your insurer for your specific policy.

Costs vary depending on the product, strength, and quantity prescribed. Generally:

  • Initial consultation: $300–$500 (may be partially rebated through Medicare)

  • Ongoing consultations: $100–$200

  • Product costs: Approximately $350 per month on average

  • Dispensing fees: May apply